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How Brands Become Fixers Of Everything From Potholes To Fake News

dominos fixes potholes

Domino’s just started fixing potholes on roads, to help your pizza get delivered undisturbed. In response to news stories of kids getting fined by overzealous city officials for running lemonade stands without permits, Country Time Lemonade created a fund to pay their legal fees. Both are stunts from brands taking a short lived Brand Stand … Read more

Customers Are Not Always Right (And Sometimes Don’t Deserve Nice Things)

Yes, Elon Musk finally released his flame throwers to the consumer market … and people promptly began using them in totally inappropriate ways. It is a predictable side effect of our culture of Everyday Stardom that consumers behave badly … just because they can. This week, there were plenty of examples that maybe we don’t … Read more

How To Reinvent A Brand: Lessons From Kodak, Blackberry and Crayola

crayola makeup

This week Crayola branched out in a new direction by launching its own line of colorful beauty products. In the same week, Blackberry continued their own quest to maintain relevance and resurrect their fading brand by announcing the KEY2 (a new phone featuring a full keyboard) and Kodak showed off the first photos taken on … Read more

How Twitter Is Killing Our Culture (And Why We Probably Won’t Fix It)

elon musk twitter

Is Twitter useful anymore (or was it ever)? Most of us who have been on the platform for some time have likely experienced a downward shift in its value. For me, the platform used to offer an interesting stream of real time commentary from friends and acquaintances. Over time it became a noisy flood of … Read more

Why Everyone Wants To Sell Everything As A Subscription

air france le pass

This week AirFrance became one of the first airlines to experiment with subscription pricing by announcing a new pre-paid travel product called Le Pass which allows frequent travelers to purchase pre-paid coupons to lock in pricing. A few days later, Mercedes-Benz followed BMW, Porsche and Cadillac by launching their own monthly all-inclusive subscription model, at … Read more

How To Sue A Robot And What The TED Conference Is Really Like

conradmaldives

Should technology be a source for hope or fear? That was the question that seemed to emerge this week as I read several stories offering a recap from the TED Global conference as well as new initiatives in natural language search from Google and a legal debate about how and if people should be able … Read more

Selfie Medicine, Luxury Marketing And How To Get Paid To Watch Netflix

fortinite

This week my story picks range from exploring the future of luxury marketing and healthcare to addictive game design to the world of people who are paid to watch Netflix content. I have to admit, the one about the Netflix content taggers did intrigue me – as I never really thought about how all of … Read more

Black Mirror Predicting Reality, Coke Uses Blockchain And Spotify Tries To Be The Netflix Of Music

If you are a fan of the Netflix sci-fi series Black Mirror, this was a surreal week. Walmart patented autonomous robot bees (which get hacked to kill people in one episode) and China introduced a social rating system that gives citizens scores based on “good behaviors” (a plot line that leads to chaos in another episode). … Read more

Why We Love Fake Stories, Perfume That Smells Like Nothing And My Slides From SXSW

Rio-Londoneiro

I spent the early part of this week at SXSW and one of the themes of my talk (see slides here) was our shifting relationship to the truth. I believe we must choose to venture beyond our own media bubbles and seek out information from unfamiliar sources. This week the largest ever study of fake news found … Read more

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#1 WSJ & USA Today Bestselling Author

Rohit is the author of 10 books on trends, the future of business, building a more human brand with storytelling and how to create a more diverse and inclusive world.

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