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Retail & eCommerce

post thumbnail for How the Joy Factor and “Kidults” Are Saving the Toy Industry

09 2026 February

How the Joy Factor and “Kidults” Are Saving the Toy Industry

The toy industry had a “bounce back year”  according to Circana industry reports, with global sales climbing 7%. This follows three straight years of decline and...

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post thumbnail for Amazon Was Always Going to Shut Down All Their Go & Fresh Stores

06 2026 February

Amazon Was Always Going to Shut Down All Their Go & Fresh Stores

Amazon announced last Tuesday that they are closing the majority of their physical grocery and retail stores and will be laying off 16,000 people. In past...

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post thumbnail for The AI Data War in Retail Is Just Getting Started. Lessons from Black Friday …

10 2025 December

The AI Data War in Retail Is Just Getting Started. Lessons from Black Friday …

The last two weeks were the biggest sales week for many online retailers as the Black Friday and Cyber Monday deals all took over. I...

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post thumbnail for The 2025 Non-Obvious Holiday Gift Guide

04 2025 December

The 2025 Non-Obvious Holiday Gift Guide

Today we continue with my annual Non-Obvious Holiday Gift Guide, featuring a few products that caught my eye throughout the past year. 7. Delayed Gratification...

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post thumbnail for The 2025 Non-Obvious Holiday Gift Guide 

01 2025 December

The 2025 Non-Obvious Holiday Gift Guide 

This week, you’ll see my annual Non-Obvious Holiday Gift Guide with a few products that caught my eye throughout the past year. As I share...

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post thumbnail for How “Dumbification” May Be the Next Hot Technology Trend

29 2025 August

How “Dumbification” May Be the Next Hot Technology Trend

What happens when all the good TVs that you can buy in the market are automatically programed as “smart” TVs, ready to connect to the...

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post thumbnail for The Future Will Include AI For Dynamic Pricing … Here’s What Could Happen Next

30 2025 July

The Future Will Include AI For Dynamic Pricing … Here’s What Could Happen Next

Here are two stories from this week that don’t seem to be related to one another. The first is about Delta ​testing AI for dynamic...

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post thumbnail for The Booming Business of Being a Witch—Selling Spells on Etsy

21 2025 July

The Booming Business of Being a Witch—Selling Spells on Etsy

There was a time when not being a witch was a good survival strategy. Apparently those times have changed. According to ​a new piece from...

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post thumbnail for How To See Through a Manipulated Headline (A Retailwire Case Study)

16 2025 June

How To See Through a Manipulated Headline (A Retailwire Case Study)

One thing I often talk about in this newsletter is honing our media literacy. This week I found a perfect case study to illustrate how...

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post thumbnail for When the Government Refuses to Protect Consumers, Tools Like This Can Fill the Gap

22 2025 May

When the Government Refuses to Protect Consumers, Tools Like This Can Fill the Gap

For over thirty years, the EPA’s Energy Star testing and certification program has helped consumers see how energy-efficient an appliance or electronic device is before...

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post thumbnail for What One Man’s T-Shirt Test Says About Sustainability

08 2025 May

What One Man’s T-Shirt Test Says About Sustainability

For the past two years, startup founder Torleif Markussen Lunde created a quiet test of the sustainability of three comparable white t-shirts. The most expensive was...

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post thumbnail for The Quest to Prevent Scalpers and the Rise of the Freebie Bots

26 2025 March

The Quest to Prevent Scalpers and the Rise of the Freebie Bots

There is a word for people who buy a child’s game when it first comes out and then immediately try to sell it online for...

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post thumbnail for The Subtle Master Plan Behind De Beers New DiamondProof In-Store Verification Device

05 2025 March

The Subtle Master Plan Behind De Beers New DiamondProof In-Store Verification Device

A little over six months ago, De Beers Group announced the DiamondProof “diamond verification instrument” at a jewelry trade show in Las Vegas. The idea was that...

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