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post thumbnail for All Online Outrage Is Fake

31 2025 October

All Online Outrage Is Fake

Remember the “outrage” generated online by the revised logo for Cracker Barrel restaurant? According to a ​new piece this week from the WSJ​, much of...

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post thumbnail for Everyone Hates Friend AI and That Is Actually the Point

13 2025 October

Everyone Hates Friend AI and That Is Actually the Point

Out-of-home advertising can be a mixed bag. Brands can stand out for an exceedingly clever breakthrough billboard or end up alienating potential customers by turning...

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post thumbnail for The Swedish Perfume That You Pay for with Your Time in Nature

02 2025 October

The Swedish Perfume That You Pay for with Your Time in Nature

Deep in the Småland woods of Sweden, there is a “forest-based perfumery” where perfume brand Koyia invites customers to “pay” by spending 599 seconds being...

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post thumbnail for The Tuna Cans Film Festival: A Perfect Throwback Marketing Strategy?

24 2025 September

The Tuna Cans Film Festival: A Perfect Throwback Marketing Strategy?

Would you make a movie about a can of tuna? Inspired by the Cannes Film Festival, Bumble Bee launched the Tuna Cans Film Festival – a search...

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post thumbnail for An Advertising Campaign That Could Actually Make You Happier

10 2025 September

An Advertising Campaign That Could Actually Make You Happier

You should go out and have a beer. And just in case you need a bit of encouragement, Heineken wants you to go and have...

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post thumbnail for Of Course, the Cracker Barrel Logo “Backlash” Was Planned … And It Worked Perfectly

28 2025 August

Of Course, the Cracker Barrel Logo “Backlash” Was Planned … And It Worked Perfectly

Cracker Barrel announced they were ditching their old logo for a forgettable generic new one. The news got people to pay attention. Lots of them...

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post thumbnail for How AI Is Exposing the Idiocy of Influencer Marketing

28 2025 July

How AI Is Exposing the Idiocy of Influencer Marketing

Recently, an AI generated influencer went viral at Wimbledon. She wasn’t the first, but there was a ​firestorm of stories about how she is the...

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post thumbnail for How Carnival Cruise Killed Their Loyalty Program … And What Happens Next

09 2025 July

How Carnival Cruise Killed Their Loyalty Program … And What Happens Next

In mid-June, Carnival Cruise Lines launched what may be the most shocking (and potentially destructive) experiment in the history of loyalty programs. They essentially ​announced...

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post thumbnail for A Lesson In Marketing Strategy From the Cheetos Shape Hunt

19 2025 June

A Lesson In Marketing Strategy From the Cheetos Shape Hunt

Searching for Cheetos that are shaped like anything is a fairly idiotic way to spend your time. It’s also surprisingly popular despite its idiocy. The...

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post thumbnail for The Coffee Shop That Accepts Gossip and Rumors as Payment

28 2025 May

The Coffee Shop That Accepts Gossip and Rumors as Payment

Good News Coffee might be my new favorite coffee shop. Unfortunately for me, they only have locations in Barcelona, Paris, Madrid and Amsterdam so far....

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post thumbnail for Useless Rebranding and the Underappreciated Marketing Strategy of Doing Nothing

23 2025 May

Useless Rebranding and the Underappreciated Marketing Strategy of Doing Nothing

HBO rebranded to HBO Max, and then to Max … and now back to HBO Max. Meanwhile Google is losing their longstanding “I’m Feeling Lucky”...

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post thumbnail for Why the Nike Backlash May Be Just the Beginning

02 2025 May

Why the Nike Backlash May Be Just the Beginning

When Jennifer and I wrote Beyond Diversity, one of the first things we talked about was blind spots. We knew that there would be things we...

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post thumbnail for The Ultimate Movie Brand Partnership: Kleenex and IMDB Launch “The Kleenex Score”

12 2025 March

The Ultimate Movie Brand Partnership: Kleenex and IMDB Launch “The Kleenex Score”

There aren’t many brands that define their entire category so much that people literally use the brand name interchangeably to describe the product. Kleenex has...

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