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Brands & Branding

post thumbnail for 15 Big Brand Lessons From The 2013 Corporate Social Media Summit

13 2013 June

15 Big Brand Lessons From The 2013 Corporate Social Media Summit

There are all kinds of ways to judge the quality of a conference. Some people look at the venue, or the number of attendees. Other...

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post thumbnail for Brand Reputation And Why All PR Actually Is Good PR (Unless You’re Already Famous)

28 2013 May

Brand Reputation And Why All PR Actually Is Good PR (Unless You’re Already Famous)

Lots of people who don’t work in public relations will tell you that “all PR is good PR.” In other words, if people are talking...

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post thumbnail for Culpa Marketing: How To Win By Publicizing Screw Ups

01 2013 May

Culpa Marketing: How To Win By Publicizing Screw Ups

There is nothing more powerful than a genuine heartfelt apology. At least, that’s what JCPenney is hoping based on a new ad the brand just...

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post thumbnail for Why Simplicity Saved Apple, But Couldn’t Save JCPenney

10 2013 April

Why Simplicity Saved Apple, But Couldn’t Save JCPenney

Simplicity always wins. If there is one lesson the modern business world teaches us, it is that complexity kills and simplicity wins. Apple, Flip Camera,...

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post thumbnail for ePatient 2015: A New Research Report On The Connected Patient Of The Future

25 2013 March

ePatient 2015: A New Research Report On The Connected Patient Of The Future

The FDA might be accidentally brilliant. Every now and then for the past several years, that thought has crossed my mind. Without context, it may...

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post thumbnail for The Script Of Improv – What Is (And Isn’t) Real Time Marketing

26 2013 February

The Script Of Improv – What Is (And Isn’t) Real Time Marketing

A theater show happens in real time. It’s live on stage and the actors are actually saying the lines as you watch them. And if...

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post thumbnail for Why Being REAL Matters More Than Being Perfect

21 2013 February

Why Being REAL Matters More Than Being Perfect

Logically speaking, it shouldn’t really matter whether Dr. Seuss is still alive or he isn’t. But it does. Yesterday my five year old asked me...

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post thumbnail for The Alignment Gap, Concierge Marketing And The Future Of Agencies

18 2013 February

The Alignment Gap, Concierge Marketing And The Future Of Agencies

Summary: The story of why I decided to start the world’s first true “Concierge Marketing” service for large and mid-size brands. It all started because...

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post thumbnail for 7 Magical Marketing Lessons From Disney World

12 2013 February

7 Magical Marketing Lessons From Disney World

Disney World isn’t just a magical place for families or kids.  It’s also pretty magical for marketers too.  The Disney Institute has been around for...

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post thumbnail for Best and Worst of Super Bowl Marketing Strategy: 2013 Edition

04 2013 February

Best and Worst of Super Bowl Marketing Strategy: 2013 Edition

Every year there seems to be another Admeter/Adbowl/Adrank type of contest that lets anyone register and vote for their favourite ads. Sure it’s nice when...

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post thumbnail for The Best Birthday Promotional Email Ever …

15 2013 January

The Best Birthday Promotional Email Ever …

Today is my birthday, and in between taking some time off – I can’t help noticing which brands happen to send me emails today (of...

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post thumbnail for Best of CES 2013: 10 Brilliant Marketing Lessons

11 2013 January

Best of CES 2013: 10 Brilliant Marketing Lessons

Yesterday I walked past a booth at the Consumer Electronics Show where a company was promoting their $59 tablet. The product was good, the price...

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post thumbnail for The 2012 Influential Business Book Shortlist

01 2013 January

The 2012 Influential Business Book Shortlist

The books on your shelf say something about you. That’s why most of us have books that we put on our shelves over the past...

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