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post thumbnail for Glow-In-The-Dark Hair, Secret NYC Trains, Nike’s Anti-Social Ad, and Citibank’s Flawed Strategy

16 2016 December

Glow-In-The-Dark Hair, Secret NYC Trains, Nike’s Anti-Social Ad, and Citibank’s Flawed Strategy

First of all, thank you for indulging me for the past two weeks as I shared my favorite books of the year and also announced...

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post thumbnail for 15 Non-Obvious Business Trends Shaping 2017 (Retail, Consumer, Tech, Marketing, and Media)

09 2016 December

15 Non-Obvious Business Trends Shaping 2017 (Retail, Consumer, Tech, Marketing, and Media)

Are you a member of the media? Visit our media kit to download a trend summary and more information about requesting an interview with Rohit...

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post thumbnail for 5 Lessons From Shockingly Honest Marketing Campaigns

28 2015 April

5 Lessons From Shockingly Honest Marketing Campaigns

Robert Townsend is one of the most underappreciated leaders in history. He is not a household business name like Steve Jobs or Jack Welch. He...

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post thumbnail for Why “Strategic Pillars” Don’t Work For AT&T (Or Your Brand Either)

09 2015 March

Why “Strategic Pillars” Don’t Work For AT&T (Or Your Brand Either)

Last week at the Mobile World Congress in Barcelona, AT&T announced a new partnership with Microsoft to produce a suite of mobile Office products and wireless plans...

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post thumbnail for What Coke Can Teach McDonald’s About Love

18 2015 February

What Coke Can Teach McDonald’s About Love

I should have loved McDonald’s ambitious Super Bowl ad promoting the idea that customers could pay with “lovin'” instead of cash. Any marketer should.  It’s...

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post thumbnail for The Underappreciated Brilliance Of The Helpful Honda Campaign

07 2014 July

The Underappreciated Brilliance Of The Helpful Honda Campaign

In 2007 an association of about 50 Honda dealerships based in the Southern California area launched a bold experiment. Faced with the reality that customers...

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post thumbnail for The Selfie Silencer And Other Silly Startup Ideas That You’ll Wish Were Real

01 2014 April

The Selfie Silencer And Other Silly Startup Ideas That You’ll Wish Were Real

The greatest word The Simpsons ever offered to the English language was “craptacular.” When Bart Simpson used it to describe Homer’s Christmas decorations, he introduced...

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post thumbnail for The Best And Worst Of 2014 Sochi Olympics Marketing Strategy

24 2014 February

The Best And Worst Of 2014 Sochi Olympics Marketing Strategy

Just mention “Olympic Marketing” to anyone in communications and two images will likely come to mind immediately. The first is the predictable 30 second spot...

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post thumbnail for Why Most Trends Don’t Matter (And 15 New 2014 Trends That Do!)

20 2014 February

Why Most Trends Don’t Matter (And 15 New 2014 Trends That Do!)

If you believe the typical trend declarations for 2014 – this is going to be the year of big data, wearable devices, and ubiquitous tablets....

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post thumbnail for The HSBC Story: How To Squander Great Advertising And Lose A Customer For Life

03 2013 December

The HSBC Story: How To Squander Great Advertising And Lose A Customer For Life

In case you hadn’t noticed, your bank wants to upsell you more services – and sometimes that’s not a bad thing. Unless your bank happens...

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post thumbnail for The 300 Year Old Female Entrepreneur Story You’ve Never Heard

06 2013 November

The 300 Year Old Female Entrepreneur Story You’ve Never Heard

“Started by a woman, in a time when women didn’t start companies.” These are the powerful first words that introduce the story behind a brand...

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post thumbnail for What 7 Masters Of Persuasion Can Teach You About Behavioral Marketing

27 2013 August

What 7 Masters Of Persuasion Can Teach You About Behavioral Marketing

This past weekend one of the first ever conferences on consumer psychology and behavior focusing on marketing, sales and business strategy quietly took place in Stamford, Connecticut....

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post thumbnail for How To Write An Open Letter Like Jeff Bezos

06 2013 August

How To Write An Open Letter Like Jeff Bezos

The open letter is an art form that not enough companies have learned to use effectively. This morning after the announcement that The Washington Post...

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