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Reputation & Ratings Systems

post thumbnail for How One-Star “Review Bombing” on GoodReads Is Tanking Books and Manipulating Public Opinion

12 2023 July

How One-Star “Review Bombing” on GoodReads Is Tanking Books and Manipulating Public Opinion

Recently in a workshop I was leading, a gentleman mentioned he would often judge a book by its Amazon reviews. The problem with this strategy...

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post thumbnail for The Most Popular Non-Obvious Stories of 2022 (Based On Reader Feedback)

30 2022 December

The Most Popular Non-Obvious Stories of 2022 (Based On Reader Feedback)

Based on this combination of quantitative and qualitative data, here is a partial list of some of the most popular stories of the year, based on what my readers shared.

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post thumbnail for 5 Non-Obvious Megatrends Changing Our World In 2020

26 2019 December

5 Non-Obvious Megatrends Changing Our World In 2020

For the past ten years I have gone through an annual ritual of publishing a book about trends that describe our shifting culture and business...

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post thumbnail for Is Social Media Making It Impossible To Grow Up?

06 2019 July

Is Social Media Making It Impossible To Grow Up?

It should be a basic human right to remember the past with fondness as being better than it actually was. Unfortunately, for today’s generation of...

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post thumbnail for The 2018 Non-Obvious Book Awards – Top 50 Business Books Of The Year

13 2018 December

The 2018 Non-Obvious Book Awards – Top 50 Business Books Of The Year

Every year my team and I read and review hundreds of books in the process of curating ideas to incorporate in our annual list of...

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post thumbnail for Why Do Critics Hate Movies That Real People Love?

08 2018 November

Why Do Critics Hate Movies That Real People Love?

The Queen-inspired film Bohemian Rhapsody film was poorly rated by critics, yet became a big box office hit. Earlier this year, the same thing happened to Hugh...

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post thumbnail for How To Tell If You’re An Asshole (And Why It’s So Hard)

09 2018 September

How To Tell If You’re An Asshole (And Why It’s So Hard)

Last week a small army of cruise ship passengers disrupted a funeral in the tiny Norwegian city of Honningsvåg and took pictures of the mourners. According to The...

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post thumbnail for Why Facebook Rating Your Trustworthiness Is Good News

23 2018 August

Why Facebook Rating Your Trustworthiness Is Good News

The Washington Post story this week revealing the “previously unreported ratings system” used by Facebook to rate the trustworthiness of users on a scale of zero...

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post thumbnail for Why Netflix Uses Taste Communities Instead of Demographics

12 2018 August

Why Netflix Uses Taste Communities Instead of Demographics

Last week Netflix announced that they would be stopping their long standing policy of asking customers to vote on early pilots for programs to see...

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post thumbnail for Uber Lets Drivers Tell You Why You Deserve A 1 Star Ranking

25 2017 September

Uber Lets Drivers Tell You Why You Deserve A 1 Star Ranking

If you are a jerk to your Uber driver, you’re probably a jerk. For some time the ride sharing platform has allowed drivers to rank...

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post thumbnail for French Chef Asks To Be Stripped Of Three Michelin Stars

23 2017 September

French Chef Asks To Be Stripped Of Three Michelin Stars

It is hard to imagine the pressure a chef who has been given 3 coveted stars in the Michelin dining guide for 20 straight years...

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post thumbnail for How To Spot A Fake Viral Video

22 2017 August

How To Spot A Fake Viral Video

For a crash course in figuring out what is real and what isn’t online, who better to turn to than a YouTuber who has built...

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post thumbnail for How To Break Up With Your Bank Over Ethical Differences

09 2017 August

How To Break Up With Your Bank Over Ethical Differences

In a perfect example of Passive Loyalty (a 2017 trend from Non-Obvious), this article on discusses how to break up with your bank. While changing banks is notoriously...

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