Skip to Main Content

Retail & eCommerce

post thumbnail for The Subtle Master Plan Behind De Beers New DiamondProof In-Store Verification Device

05 2025 March

The Subtle Master Plan Behind De Beers New DiamondProof In-Store Verification Device

A little over six months ago, De Beers Group announced the DiamondProof “diamond verification instrument” at a jewelry trade show in Las Vegas. The idea was that...

Read Now
post thumbnail for Poopy Diapers and How to Destroy a Small Business with Minimal Effort

10 2025 February

Poopy Diapers and How to Destroy a Small Business with Minimal Effort

Paul and Rachelle Baron sell washable swim diapers on Amazon. Like many other small businesses, they use the logistics arm of Amazon to provide distribution...

Read Now
post thumbnail for The Age of the AI Chatbot Salesperson Might Have an Unintended Side Effect

05 2025 February

The Age of the AI Chatbot Salesperson Might Have an Unintended Side Effect

Training an employee to do upselling (and be good at it) is notoriously difficult. When it’s done right, it can drive significant revenue for many...

Read Now
post thumbnail for The Brilliance of Costco’s New Plan to Build Apartments on Top of Their Stores

16 2025 January

The Brilliance of Costco’s New Plan to Build Apartments on Top of Their Stores

There is a housing shortage in many cities. And there’s a Costco in those cities. In an ambitious new project, the brand is working with...

Read Now
post thumbnail for How 2025 Could Become The Year of Reuse

06 2025 January

How 2025 Could Become The Year of Reuse

Every time I would visit India growing up, one sight would fascinate me as we traveled the roads was the number of old Ambassador black...

Read Now
post thumbnail for The Biggest Question from the Influencer Suing Another Influencer for “Copying Her Vibe”

26 2024 December

The Biggest Question from the Influencer Suing Another Influencer for “Copying Her Vibe”

Two influencers meet at a fancy hotel in Austin to collaborate on some social media posts. That’s how the story started but it quickly goes...

Read Now
post thumbnail for The Non-Obvious Book of the Week: Pretending You Care by Norm Feuti

26 2024 November

The Non-Obvious Book of the Week: Pretending You Care by Norm Feuti

As we head into a holiday season, the Black Friday deals are already getting published out there and you might be thinking about heading out...

Read Now
post thumbnail for Why Branded Reselling Platforms That Allow Customers to Sell Old Products to Each Other May Be Better Than Ebay

04 2024 September

Why Branded Reselling Platforms That Allow Customers to Sell Old Products to Each Other May Be Better Than Ebay

Sustainability-first brands like Patagonia have taken their commitment to reuse to the furthest extreme by creating an entire ecommerce experience dedicated to allowing their customers...

Read Now
post thumbnail for The Unpredictable Gamble of Collecting Vintage Toys

13 2024 June

The Unpredictable Gamble of Collecting Vintage Toys

If you are a child of the 80s, this week’s story of the latest vintage toy to sell for over half a million dollars (a Star Wars...

Read Now
post thumbnail for Detroit Rides “Post Bankruptcy Energy” To Become America’s Most Unlikely Boomtown, According to WSJ

25 2024 April

Detroit Rides “Post Bankruptcy Energy” To Become America’s Most Unlikely Boomtown, According to WSJ

About ten years ago, no one would have said the city of Detroit would be sitting at the perfect crossroads of multiple urban trends. Around...

Read Now
post thumbnail for Why Amazon Is Filled with Garbage Ebooks and How They Could Fix It

24 2024 April

Why Amazon Is Filled with Garbage Ebooks and How They Could Fix It

An article from Vox this week explored why exactly Amazon is filled with so many garbage ebooks, and the answer is infuriatingly straightforward. AI makes it...

Read Now
post thumbnail for The Disturbing Truth About How Trader Joe’s Sources New Products

05 2024 April

The Disturbing Truth About How Trader Joe’s Sources New Products

Trader Joe’s doesn’t seem like an evil brand. Their personality-driven backstory offers an irresistible underdog mentality that drives rabid brand fans who celebrate every new product arrival. Unfortunately,...

Read Now
post thumbnail for Getting Ready For The Dynamic Pricing Future Of All Things

04 2024 March

Getting Ready For The Dynamic Pricing Future Of All Things

This week Wendy’s unintentionally stirred up some trouble as headlines popped up online that the fast-food chain was testing “surge pricing” similar to Uber where...

Read Now

Be More Interesting. Join over 25,000 readers and subscribe now!

+
+