24 2009 June
How Social Media Could Have Saved FlyClear
This is the sad story of a company that died. Actually, it’s more of a question of how it could have been saved. I’m talking...
Read Now19 2009 June
Everything I Need To Know I Learned From … Advertising?
When I arrived last night in Myrtle Beach, I didn't really know very much about this place, aside from my destination hotel where I'm staying....
Read Now20 2009 May
The Worst Hotel In The World
Imagine for a moment if you were the marketing director in charge of a considerably seedy backpacker hotel in Amsterdam. The property you are responsible...
Read Now26 2009 February
Why Singapore Needs A World Class Airport
Singapore Changi International is one of the best airports in the world. Despite being a tiny country, Singapore is home to one of the largest...
Read Now03 2009 February
What You Can Learn From Airlines On Customer Service (Not A Joke)
The idea that airlines are doing something right when it comes to customer service seems laughable for anyone who has had to fly recently and...
Read Now20 2008 December
Taj Hotel Reopens And Welcomes Travellers Home
I have had the good fortune to stay at the Taj Hotel in Mumbai twice in my life and both visits were amazing experiences. As...
Read Now17 2008 November
4 Ways Social Media Could Save The Arts
Last week I had the fortune to be part of an event that we should all care about. It was a meeting of the National...
Read Now01 2008 November
High Peaks Resort's Recession Marketing Strategy
As everyone talks about how the recession may change their business, one industry that will likely feel the effects severely is travel. More specifically, leisure...
Read Now05 2008 October
Checkpoint Charlie Uses "Passport Marketing" To Attract Visitors
You may not know it, but this weekend is the 18th anniversary of the fall of the Berlin wall and there is a celebration in...
Read Now15 2008 September
7 Ways To Publish A Book For Marketing
I love books. Not just for the power of conveying an idea through a printed form, but also for the emotional significance of actually holding...
Read Now03 2008 September
How Swisshotel Stands Out In Singapore
Do you live in a city with "coffee culture"? Those who do understand already what this term means, but in case you don’t … "coffee...
Read Now28 2008 August
aloft Beijing: Exclusive Pre-Opening Photo Gallery
While in Beijing I was coincidentally staying in a Starwood hotel right next door to the soon to be opened aloft Beijing property. Thanks to...
Read Now08 2008 August
The Great #080808 Beijing Olympic Twitter Campaign Catches Fire
Anyone who has been to enough events with social media creators knows that it is inevitable that people will find a way to connect and...
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