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What British Grocery Chains Can Teach Us About Delivering Retail With Empathy

morrisons grocery

British supermarkets are quickly becoming the unexpected pioneers in adding more empathy into retail. In January, Tesco introduced a “slow checkout line” for customers who have dementia or otherwise need more time to check out. This week, Morrisons, another British supermarket chain, announced it would have “quiet hours” to help autistic shoppers to have a … Read more

Binge Rooms: The Ultimate Immersive TV Experience

binge-room-contest

Back when I worked at a marketing agency I remember those times when I would see a campaign so inspired it would immediately make me wish I had thought of it. This new effort from FCB New York is one of those envy-inducing efforts. The goal is to position LG TVs as the ones that … Read more

Masculinity Evolving: What Does It Mean To Be A Man Today?

masculinity_evolving

What do men think it means to be a man today in the era of #metoo? This is a question that has been receiving a lot of attention recently. Data analytics site FiveThirtyEight.com commissioned a study that found plenty of fascinating conclusions, including that more than 75% of men don’t believe there are any advantages today to being … Read more

Why Our Economy Supports (And Sometimes Needs) Bullsh*t Jobs

bullshit jobs

“A titanic amount of our economy is presently bullshit, and we’re working crazy hours to ensure that all the bullshit gets done.” This review of the newly released book Bullshit Jobs by David Graeber looks at some of the themes from the research of the author and why there are so many people doing jobs … Read more

How Twitter Is Killing Our Culture (And Why We Probably Won’t Fix It)

elon musk twitter

Is Twitter useful anymore (or was it ever)? Most of us who have been on the platform for some time have likely experienced a downward shift in its value. For me, the platform used to offer an interesting stream of real time commentary from friends and acquaintances. Over time it became a noisy flood of … Read more

The Swiss Town That Banned Travelers Posting Photos On Social Media

How do you get attention for a sleepy little Swiss ski resort town that few people have ever heard of? Ban photos and promise to fine tourists for sharing them online. That’s the genius strategy behind this move from the town of Bergün, but the explanation of why is even better. “We don’t want to … Read more

Brazilian Publisher Offers On-Demand Clever Captions For Your Selfies

Sometimes it is hard to pick the perfect caption for your selfie, but Brazilian publisher Leya has a solution to help … and introduce you to some of their newest authors in the process. The brand launched a chatbot that will ask you about your photo and then suggest a quote from one of their … Read more

Apple Imagines Destroying The World At WWDC 

During its Worldwide Developer Conference (WWDC) this past week described by one media outlet as a “parody of itself,” Apple launched a video intended to show developers how much the world needs them and the apps they build. The video, unfortunately, ended up illustrating just how much havoc Apple could wreak if it chose to … Read more

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Rohit is the author of 8 books on trends, the future of business, building a more human brand with storytelling and how to create a more diverse and inclusive world.

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